NaughtyLensAI
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Refund Policy

Last Updated: May 3, 2025

1. Refund Eligibility

At NaughtyLens, owned and operated by Zain Alrifae, we strive to ensure complete satisfaction with our services. This refund policy outlines the circumstances under which you may be eligible for a refund.

2. Subscription Refunds

We offer the following refund options for our subscription plans:

  • 14-Day Money-Back Guarantee: If you are dissatisfied with our service for any reason, you may request a full refund within 14 days of your initial subscription purchase.
  • Pro-rated Refunds: For annual subscriptions cancelled after the initial 14-day period, we may offer pro-rated refunds at our discretion, based on the unused portion of your subscription.
  • Monthly Subscriptions: Monthly subscriptions cancelled after the initial 14-day period are not eligible for refunds for the current billing cycle but will prevent future charges.

3. Non-Refundable Services

The following are not eligible for refunds:

  • Credits used for image editing services.
  • Subscriptions cancelled after multiple renewals (beyond the first billing cycle), except for pro-rated annual plan refunds as specified above.
  • Accounts terminated due to violations of our Terms of Service.

4. How to Request a Refund

To request a refund:

  1. Contact our support team at [email protected] with your account details and reason for requesting a refund.
  2. Include your order number or subscription information in your refund request.
  3. Our team will review your request and respond within 3 business days.

5. Refund Processing

If your refund is approved:

  • Refunds will be issued to the original payment method used for the purchase.
  • Processing time for refunds typically takes 5-10 business days, depending on your payment provider.
  • You will receive an email confirmation once your refund has been processed.

6. Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website. It is your responsibility to review this policy periodically for changes.

7. Contact Us

If you have any questions about our refund policy, please contact us at:

[email protected]